Delivery details:

  • If products with the attribute "download" and products on media are mixed in one order, everything will be mailed as one delivery. The serial numbers will arrive on the receipt with the delivery. In such cases we try to send you the SNs by e-mail (when we send the goods). This sort of "pre delivery" is not available if you order "cash on delivery".
  • We usually ship within two delivery days after the receipt of your payment.
  • We do never send automated answers with serialnumbers (SNs) on download-orders. We work manually on every order, in the order of their arrival.
  • All orders (even online orders with online payment) are processed at the working day, following to the ordering day. Once the amount due arrives on our bank account, orders are then delivered by e-mail or as package.
  • Working days, Delivery days are Monday-Friday except legal holidays.

Shipping costs for:
Germany (parcel, DHL) 5,90 €
Cash on delivery 5,90 € plus 5,00 €
Free shipping (not available with cash on delivery) starting from 300 €

Shipping costs for:
Austria, France, Italy, Netherlands, Denmark = 15,00 € (parcel, DHL)
Free shipping starting from 899 €

Shipping costs for:
...the exact shipping costs for other countries (parcel, DHL) will be displayed at the end of your order accordingly.

The estimated shipping costs can only be used if the basket is not empty.